Help
Frequently asked.
Where do you ship?+
We ship throughout the United States, with select international destinations rolling out.
When is shipping free?+
US orders over $75 ship free. We use carbon-neutral carriers wherever available.
What is your return policy?+
Unopened items can be returned within 30 days of delivery for a full refund.
Are your products clean?+
Every product is vetted by our buying team against our clean-luxury ingredient standards.
Do you carry Caribbean and Haitian brands?+
Yes — celebrating Caribbean and Haitian beauty is at the heart of the boutique.
How do I track my order?+
You'll receive a tracking link as soon as your order ships. You can also view orders in your account.
Can I be notified when an item is back?+
Yes — on any sold-out product page, leave your email under 'Back-in-stock alert.'